No audio for MKV

I bought this NAS with the nearly SOLE purpose to stream media to my devices and and looked long and hard at supported codecs. I dont want to be the guy that stirs the pot, but was there some fine print I missed where its even LEGAL of QNAP to pulled the decoding ability of Dolby exercising their patents when the solution (I believe) is to just have QNAP do the right thing as a company and pay the fees for each owner to maintain ALL functionality our QNAP NASs had (in conjunction to the mobile apps) the day we bought it? You can ADD functionality and swiftly take it away, whatever you like, I know THATS your right, but I swear I used to be able to On The Fly Transcode to preserve data (while on LTE) of ANY video, in any format, with virtually any video or audio codec? Not that seems to one work for those movies that are already nearly natively supported by mobile devices H264 MP4 w/AAC audio, etc.? Am I delusional? Did it use to on the fly transcode anything even if it wasnt hardware supported and required extensive CPU usage? I thought the purpose of on the fly was to convert, in real time, WHATEVER combination your device needed it to be in (or even just to reduce size of the date transfer)??? Now I can only pick a 3rd party player (sucked it up and bought Infuse Pro v4 thats PAID the fees to be able to use but I still cant transcode and THEN play the result?

kevk74 about Qfile Pro, v2.2.0